Beban kerja sebagai determinan utama keinginan berpindah di kalangan pegawai: Studi pada perusahaan BUMN di Semarang
DOI:
https://doi.org/10.53088/jmdb.v5i3.1681Keywords:
Work Environment, Workload, Job Stress, Turnover Intention, State-owned EnterprisesAbstract
This study investigates the Influence of work environment, workload, and work stress on turnover intention among employees of a state-owned enterprise (BUMN) located in Semarang. Turnover intention reflects an employee's desire to voluntarily leave the organization, which can disrupt operational stability and productivity. A quantitative research design was adopted, using a survey of employees as respondents. Data were collected through structured questionnaires and analyzed using multiple linear regression. The empirical findings reveal that the work environment, workload, and work stress simultaneously exert a positive and significant effect on turnover intention. A less supportive work environment, excessive workload, and heightened stress levels were identified as key drivers influencing employees' intention to resign. Furthermore, these three variables collectively explain the variance in turnover intention. Based on these results, it is recommended that the company enhance its work environment, implement better workload management strategies, and provide effective stress management programs to minimize the risk of high employee turnover.
References
Aksama, I. G. U., Heryanda, K. K., & Widiastini, N. M. A. (2020). Pengaruh Beban Kerja Terhadap Kinerja Sales Promotion Dengan Motivasi Sebagai Variabel Moderasi Di Pt. World Innovative Telecommunicationcabang Singaraja. Prospek: Jurnal Manajemen Dan Bisnis, 1(2), 67. Https://Doi.Org/10.23887/Pjmb.V1i2.23156
Amin, N. F., Garancang, S., & Abunawas, K. (2023). Konsep Umum Populasi Dan Sampel Dalam Penelitian. Jurnal Pilar: Jurnal Kajian Islam Kontemporer, 14(1), 15–31. https://doi.org/10.21070/2017/978-979-3401-73-7
Aprillianti, N., Mansur, U., & Ningrum, H. F. (2023). The Effect of Workload On Turnover Intention with Job Satisfaction as An Intervening Variable. Jurnal Manajemen Universitas Bung Hatta, 18(01). https://doi.org/10.37301/Jmubh.V18i1.20875
Ayuningrum, N. K. A., & Surya, I. B. K. (2024). Pengaruh Beban Kerja Terhadap Turnover Intention Dengan Kepuasan Kerja Sebagai Mediasi. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 13(9). https://doi.org/10.24843/Eeb.2024.V13.I09.P17
Budiasa, I. K. (2021). Beban Kerja Dan Kinerja Sumber Daya Manusia. CV Pena Persada.
Deswarta, D., Masnur, & Adil Mardiansah. (2021). Pengaruh Stres Kerja Dan Kepuasan Kerja Terhadap Turnover Intention Perawat Rumah Sakit Prima Pekanbaru. E-Bisnis: Jurnal Ilmiah Ekonomi Dan Bisnis, 14(2), 58–63. https://doi.org/10.51903/E-Bisnis.V14i2.476
Dewi, N. U. S., Alhadar, F. M., & Mustafa, I. M. (2023). Pengaruh Beban Kerja Dan Stres Kerja Terhadap Turnover Intention Melalui Burnout Pada Karyawan Pt Bni Cabang Ternate. Jurnal Ekonomi Dan Bisnis, 12(3). https://doi.org/10.34308/Eqien.V12i03.1485
Fauzana, R., & Yulihasri, Y. (2023). Efek Religiusitas Dan Work Family Conflict Terhadap Niat Turnover Intention Karyawan Dengan Work Engagement Sebagai Variable Intervening. Jurnal Geoekonomi, 14(2), 141–155. https://doi.org/10.36277/Geoekonomi.V14i2.295
Haerana, & Burhanuddin. (2022). Manajemen Pelayanan Publik Konseptual, Teoritis Dan Faktual (I. Malik, Ed.; 1st Ed.). Widina Bhakti Persada Bandung.
Ikhsan, W. N., & Sari, N. (2022). Pengaruh Stres Kerja Terhadap Turnover Intention Karyawan Inventory Control Pada Pt Indomarco Prismatama Cabang Pekanbaru. Sains Akuntansi Dan Keuangan, 1(4), 277–287.
Ikhwanti, R., & Gunawan, C. (2024). Literature Review: Pengaruh Kepuasan Kerja Dan Stress Kerja Terhadap Turnover Intention Pada Karyawan. Jurnal Pijar Studi Manajemen Dan Bisnis, 1(2), 51–59. https://doi.org/10.31539/Costing.V7i5.11581
Ingsih, K., Kadarningsih, A., & Rijati, N. (2021). Job Stress, Compensation, Job Dissatisfaction and Turnover Intention. Atlantis Press International B.V., 175, 68–72. https://doi.org/10.2991/Aisr.K.220201.013
Irvianti, L. S. D., & Verina, R. E. (2015a). Analisis Pengaruh Stres Kerja, Beban Kerja Dan Lingkungan Kerja Terhadap Turnover Intention Karyawan Pada Pt Xl Axiata Tbk Jakarta. Binus Business Review, 1. https://doi.org/10.21512/Bbr.V6i1.995
Irvianti, L. S. D., & Verina, R. E. (2015b). Analisis Pengaruh Stres Kerja, Beban Kerja Dan Lingkungan Kerja Terhadap Turnover Intention Karyawan Pada Pt Xl Axiata Tbk Jakarta. Binus Bussiness Review, 6(1). https://doi.org/10.21512/Bbr.V6i1.995
Iskandar, Y. C., & Rahadi, D. R. (2021). Strategi Organisasi Penanganan Turnover Melalui Pemberdayaan Karyawan. Solusi: Jurnal Ilmiah Bidang Ilmu Ekonomi, 19(1).
Junaidi, A., Sasono, E., Wanuri, W., & Emiyati, D. W. (2020). The Effect Of Overtime, Job Stress, And Workload on Turnover Intention. Management Science Letters, 10(16), 3873–3878. https://doi.org/10.5267/J.Msl.2020.7.024
Kamis, R. A., Sabuhari, R., & Kamal, M. (2021). Pengaruh Lingkungan Kerja, Stres, Dan Beban Kerja Terhadap Turnover Intention Karyawan. Cakrawala Management Business Journal, 1. https://doi.org/10.30862/Cm-Bj.V4i1.106
Karmita, Yusnita, R. T., & Karmila, M. (2023). Pengaruh Stres Kerja Dan Motivasi Kerja Terhadap Turnover Intention Karyawan Cv. Sollu Citra Muslim. Journal Of Islamic Economics and Finance, 1(4), 126–141. https://doi.org/10.59841/Jureksi.V1i4.427
Maulidah, K., Ali, S., & Pangestuti, D. C. (2022). Pengaruh Beban Kerja Dan Kepuasan Kerja Terhadap Turnover Intention Karyawan Rsu “Abc” Jakarta Selatan. Jurnal Akuntansi, Keuangan, Dan Manajemen, 3(2), 159–176. https://doi.org/10.35912/jakman.v3i2.611
Mursyidah, L., & Choiriyah, I. U. (2020). Manajemen Pelayanan Publik (Rodiyah, I., Ed.). Umsida Press.
Natasya, T. E., & Aqmala, D. (2024). Efforts To Increase Employee Performance Through Workload Factors. Economics And Digital Business Review, 5(1), 287–299. https://doi.org/10.37531/Ecotal.V5i1.968
Nursalimah, D., Oktafien, S., & Kerja, L. (2023). Pengaruh Lingkungan Kerja Dan Stres Kerja Terhadap Turnover Intention Karyawan Pt. Bpr Arthaguna Mandiri Kata Kunci. Jiip (Jurnal Ilmiah Ilmu Pendidikan), 6(5). https://doi.org/10.54371/Jiip.V6i5.1998
Parinsi, W. K., & Musa, D. A. L. (2023). Strategi Pengelolaan Sumber Daya Manusia Untuk Meningkatkan Kinerja Perusahaan Yang Berkelanjutan Di Industri 4.0. J-Mas (Jurnal Manajemen Dan Sains), 8(2), 1385. https://doi.org/10.33087/Jmas.V8i2.1510
Prasetio, A. P., Agathanisa, C., & Luturlean, B. S. (2019). Examining Employee’s Compensation Satisfaction and Work Stress In A Retail Company and Its Effect To Increase Employee Job Satisfaction. International Journal of Human Resource Studies, 9(2), 239. https://doi.org/10.5296/Ijhrs.V9i2.14791
Pratiwi, M. I., & Indarto, M. R. (2022). Pengaruh Stres Kerja Terhadap Turnover Intention Dengan Kepuasan Kerja Sebagai Variabel Mediasi (Studi Kasus Di Pt. Victory International Futures Yogyakarta). Cakrawangsa Bisnis, 3(2), 221–236. http://dx.doi.org/10.35917/Cb.V3i2.346
PT Pegadaian (Persero). (2023). Annual Report Pt Pegadaian (Persero) 2023: Growing Stronger Achieve Higher. www.pegadaian.co.id
Putri, E. M., Ekowati, V. M., Supriyanto, A. S., & Mukaffi, Z. (2019). The Effect Of Work Environment on Employee Performance Through Work Discipline. International Journal of Research -Granthaalayah, 7(4), 132–140. https://doi.org/10.29121/Granthaalayah.V7.I4.2019.882
Santoso, M. R., & Widodo, S. (2022). Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dinas Perhubungan Provinsi Dki Jakarta. Jurnal Ilmiah M-Progress, 12(1), 84–94. https://doi.org/10.35968/M-Pu.V12i1.868
Saputra, A. A. (2021). Pengaruh Kompensasi, Lingkungan Kerja Dan Beban Kerja Terhadap Kepuasan Kerja Karyawan. Technomedia Journal, 7(1), 68–77. https://doi.org/10.33050/Tmj.V7i1.1755
Sugiyono. (2020). Metode Penelitian Kuantitiatif, Kualitatif Dan R&D. Alfabeta.
Taufiqurkhman, & Satispi, E. (2018). Teori Dan Perkembangan Manajemen Pelayanan Publik (Vol. 1). UMJ Press 2018.
Trisnadewi, N. K. A., & Ardani, N. K. M. (2023). Pengaruh Beban Kerja, Stres Kerja, Dan Lingkungan Kerja Terhadap Turnover Intention Pada Pt Enam Tiga Sejahtera. Sekolah Tinggi Ilmu Ekonomi Satya Dharma Singaraja, 9(3).
Wirya, K. S., D, A. N., & S, T. N. L. W. (2020). Pengaruh Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja PT. BPR Senada Murni. Jurnal Manajemen Dan Bisnis, 2(1), 50–60.
Wulandari, D., Meutia, K. I., & Dewi, N. K. (2024a). Pengaruh Beban Kerja, Stres Kerja, Dan Lingkungan Kerja Terhadap Tingkat Turnover Intention Pada Pt. Sepulsa Teknologi Indonesia. Manajemen Kreatif Jurnal, 2(3), 276–292. https://doi.org/10.55606/Makreju.V2i3.3243
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Tri Uswatun Khasanah, Tito Aditya Perdana, Sih Darmi Astuti, Diana Aqmala

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
The author(s) retain copyright and grant the journal the right of first publication with the work simultaneously licensed under a CC BY-SA 4.0 license that allows others to remix, adapt, and build upon the work even for commercial purposes, as long as they credit the author(s) and license their new creations under the identical terms.
License details: https://creativecommons.org/licenses/by-sa/4.0/
Most read articles by the same author(s)
- Rizki Kamila Wismiyanti, Tito Aditya Perdana, Diana Aqmala, Ariati Anomsari, E-Service quality dan price terhadap customer loyalty pengguna Gofood: Peran mediasi customer satisfaction pada Mahasiswa FEB Universitas Dian Nuswantoro , Journal of Management and Digital Business: Vol. 5 No. 1 (2025): Journal of Management and Digital Business
- Fuad Hassan Widianto, Tito Aditya Perdana, Ida Farida, Rudi Kurniawan, Peran kualitas sistem informasi, fitur produk, dan kepuasan pengguna terhadap keputusan penggunaan Layanan Pegadaian Digital (PDS) di Pegadaian Semarang , Journal of Management and Digital Business: Vol. 5 No. 2 (2025): Journal of Management and Digital Business
- Mukhammad Syaifuddin, Febrianur Ibnu Fitroh Sukono Putra, Diana Aqmala, Adiila Kustya Ulfa, Dampak kualitas layanan, kepercayaan, dan perceived switching cost terhadap loyalitas pelanggan Provider Smartfren di Kota Semarang , Journal of Management and Digital Business: Vol. 5 No. 1 (2025): Journal of Management and Digital Business
