Workload, Job Stress, and Employee Turnover Intention
DOI:
https://doi.org/10.53088/jmdb.v5i2.1554Keywords:
Employees, Job Stress, Turnover Intention, WorkloadAbstract
This study employs a quantitative design to examine the impact of job stress and workload on employee turnover intention, the relationship between workload and job stress, and the mediating effect of job stress on the association between workload and this intention. The population comprises the employees of Company X in West Java, specifically in the southern region, totaling 898. Furthermore, the Issac and Michael formula counts the representative samples, i.e., 270. After distributing the questionnaire, this study received only 238 responses. Then, their responses are analyzed using the covariance-based structural equation model. Finally, this investigation reveals a positive effect of job stress and workload on turnover intention, a positive association between workload and job stress, and job stress acting as the mediation. Based on this evidence, this study provides guidelines for the company to develop a comprehensive retention strategy that aligns with this intention, thereby preventing the loss of productive employees.
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