Turnover intention mahasiswa generasi Z: Pengaruh work-life balance dan kompensasi dengan mediasi kepuasan kerja

Authors

  • Maidir Sutino Fakultas Ekonomi dan Bisnis, Universitas Tanjungpura
  • Syahbandi Syahbandi Fakultas Ekonomi dan Bisnis, Universitas Tanjungpura
  • Ikram Yakin Fakultas Ekonomi dan Bisnis, Universitas Tanjungpura
  • Titik Rosnani Fakultas Ekonomi dan Bisnis, Universitas Tanjungpura
  • Hasanudin Hasanudin Fakultas Ekonomi dan Bisnis, Universitas Tanjungpura

DOI:

https://doi.org/10.53088/jmdb.v6i1.2840

Keywords:

Compensation, Job Satisfaction, Turnover intention, Work-life balance

Abstract

This study aims to analyze the influence of work-life balance and compensation on turnover intention, both directly and through job satisfaction as a mediating variable, among Generation Z employees working in coffee shops in Pontianak City. The method used is quantitative, employing Partial Least Squares Structural Equation Modeling (PLS-SEM). The research sample involved 194 respondents, namely students aged 18–26 years who are still actively studying and have at least one year of work experience in a coffee shop, which was selected through the purposive sampling method. The results of the study show that Work-Life Balance has a negative and significant effect on Turnover Intention, both directly and indirectly through Job Satisfaction, as a mediating variable, among Generation Z employees working in coffee shops in the Pontianak City area. Meanwhile, compensation does not have a significant direct effect on Turnover Intention, but it has a positive and significant effect on Job Satisfaction, which, in turn, reduces Turnover Intention. In addition, Job Satisfaction has been shown to have a negative and significant effect on Turnover Intention and to mediate the relationship between Work-Life Balance and Compensation for Turnover Intention.

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Published

2026-04-22

How to Cite

Sutino, M., Syahbandi, S., Yakin, I., Rosnani, T., & Hasanudin, H. (2026). Turnover intention mahasiswa generasi Z: Pengaruh work-life balance dan kompensasi dengan mediasi kepuasan kerja. Journal of Management and Digital Business, 6(1), 273–292. https://doi.org/10.53088/jmdb.v6i1.2840

Issue

Vol. 6 No. 1 (2026): Journal of Management and Digital Business

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Articles

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Copyright (c) 2026 Maidir Sutino, Syahbandi Syahbandi, Ikram Yakin, Titik Rosnani, Hasanudin Hasanudin

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