Unpacking the work-life balance-performance link: Engangement and job satisfaction as mediators
DOI:
https://doi.org/10.53088/jmdb.v6i1.2538Keywords:
Employee Performance, work life balance, Job Satisfaction, employee engagement, SEM-PLSAbstract
This study examines the effect of work-life balance on employee performance, with employee engagement and job satisfaction tested as parallel mediators. Using a quantitative design, we surveyed 115 production employees at a garment manufacturing company in Jepara, Indonesia, selected through purposive sampling. Data were collected using a 5-point Likert-scale questionnaire and analyzed using PLS-SEM. The results show that work-life balance does not have a significant direct effect on employee performance. However, work-life balance has a positive and significant effect on both employee engagement and job satisfaction, and each mediator, in turn, has a positive and significant effect on employee performance. These findings confirm full mediation in a parallel model, with the employee engagement pathway (cognitive motivational) stronger than the job satisfaction pathway. Practically, organizations should prioritize work-life balance policies that foster engagement to improve performance. This study is limited by its cross-sectional design and focus on a single manufacturing industry, which may constrain the generalizability of the results.
References
Albrecht, S. L. (2012). The influence of job, team and organizational level resources on employee well‐being, engagement, commitment and extra‐role performance. chinInternational Journal of Manpower, 33(7), 840–853. https://doi.org/10.1108/01437721211268357
Arifudin, A., Tammubua, M. H., & Kana, T. (2024). Determinasi Kinerja Karyawan: Analisis Penilaian Kinerja. JURNAL ILMU EKONOMI & SOSIAL, 15(1), 56–67. https://doi.org/10.35724/jies.v15i1.5962
Babu, N., & Kohli, P. (2023). Commentary: Reliability in research. Indian Journal of Ophthalmology, 71(2), 400–401. https://doi.org/10.4103/ijo.IJO_2016_22
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056
Eko Nur Fu’ad. (2015). Pengaruh iklim organiasasi dan motivasi terhadap kinerja dosen di sekolah tinggi ilmu ekonomi nahdlatul ulama (STIENU) Jepara. Jurnal Sains Manajemen, 1(1), 49–71.
Firman, F., Anra, Y., Pratama, R., & Tersta, F. W. (2021). Factors Affecting Intentions and Behavior of Plagiarism Among Students in Jambi University: Testing the Data Quality for Validity and Reliability. SPEKTRUM: Jurnal Pendidikan Luar Sekolah (PLS), 9(4), 462. https://doi.org/10.24036/spektrumpls.v9i4.114281
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work–family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Greenhaus, J. H., Ziegert, J. C., & Allen, T. D. (2012). When family-supportive supervision matters: Relations between multiple sources of support and work–family balance. Journal of Vocational Behavior, 80(2), 266–275. https://doi.org/10.1016/j.jvb.2011.10.008
Griffin, M. A., Neal, A., & Parker, S. K. (2007). A New Model of Work Role Performance: Positive Behavior in Uncertain and Interdependent Contexts. Academy of Management Journal, 50(2), 327–347. https://doi.org/10.5465/amj.2007.24634438
Grytnes, R., Nielsen, M. L., Jørgensen, A., & Dyreborg, J. (2021). Safety learning among young newly employed workers in three sectors: A challenge to the assumed order of things. Safety Science, 143, 105417. https://doi.org/10.1016/j.ssci.2021.105417
Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2014). Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361–373. https://doi.org/10.1016/j.jvb.2014.08.010
Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits—self-esteem, generalized self-efficacy, locus of control, and emotional stability—with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86(1), 80–92. https://doi.org/10.1037/0021-9010.86.1.80
Kalliath, T., & Brough, P. (2008). Work–life balance: A review of the meaning of the balance construct. Journal of Management & Organization, 14(3), 323–327. https://doi.org/10.5172/jmo.837.14.3.323
Locke, E. A., & Latham, G. P. (2019). The development of goal setting theory: A half century retrospective. Motivation Science, 5(2), 93–105. https://doi.org/10.1037/mot0000127
Mahardini, D. F., Kasenda, I., Afgani, M. W., & Isnaini, M. (2024). Quantitative Research Philosophy in Research Methodology. JUPE : Jurnal Pendidikan Mandala, 9(4), 1135. https://doi.org/10.58258/jupe.v9i4.7830
Mani, V. (2011). Analysis of Employee Engagement and its Predictors. International Journal of Human Resource Studies, 1(2), 15. https://doi.org/10.5296/ijhrs.v1i2.955
Mat Roni, S., Merga, M. K., & Morris, J. E. (2020). Conducting Quantitative Research in Education. Springer Singapore. https://doi.org/10.1007/978-981-13-9132-3
Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79(4), 475–480. https://doi.org/10.1037/0021-9010.79.4.475
Nur’Aini, S. (2019). Gambaran Kinerja Karyawan (Studi Pada Karyawan Di Kabupaten Jember). Insight : Jurnal Pemikiran Dan Penelitian Psikologi, 15(1), 137. https://doi.org/10.32528/ins.v15i1.1961
Patianum, D. A., Ariswandy, D., & Joni, R. (2022). Remunerasi Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Rumah Tahanan Negara Kelas Iib. Dikombis : Jurnal Dinamika Ekonomi, Manajemen, Dan Bisnis, 1(4), 545–554. https://doi.org/10.24967/dikombis.v1i4.1836
Pradita, N. Y., & Sugiarto, A. (2025). The Influence of Worklife Balance and Employee Engagement on Employee Performance Intervened by Job Satisfaction Entering the New Normal Era in Education Workplace. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 14(2), 788–812. https://doi.org/10.30588/jmp.v14i2.1822
Saks, A. M. (2019). Antecedents and consequences of employee engagement revisited. Journal of Organizational Effectiveness: People and Performance, 6(1), 19–38. https://doi.org/10.1108/JOEPP-06-2018-0034
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92.
Shofia, N. L. (2025). Department of Management, Faculty of Economics and Business, Islamic University of Nahdlatul Ulama Jepara - Indonesia. 18(1), 643–658.
Sirgy, M. J., & Lee, D.-J. (2018). Work-Life Balance: an Integrative Review. Applied Research in Quality of Life, 13(1), 229–254. https://doi.org/10.1007/s11482-017-9509-8
Wood, J., Oh, J., Park, J., & Kim, W. (2020). The Relationship Between Work Engagement and Work–Life Balance in Organizations: A Review of the Empirical Research. Human Resource Development Review, 19(3), 240–262. https://doi.org/10.1177/1534484320917560
Yolanda, P., Widiana, H. S., & Sari, E. Y. D. (2022). Kinerja Karyawan: Faktor-Faktor yang Memengaruhi. Jurnal Diversita, 8(2), 148–157. https://doi.org/10.31289/diversita.v8i2.5788
Zhu, Y., Chen, T., Wang, M., Jin, Y., & Wang, Y. (2019). Rivals or allies: How performance‐prove goal orientation influences knowledge hiding. Journal of Organizational Behavior, 40(7), 849–868. https://doi.org/10.1002/job.2372
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Naila Hidayatul Markha, Eko Nur Fuad

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
The author(s) retain copyright and grant the journal the right of first publication with the work simultaneously licensed under a CC BY-SA 4.0 license that allows others to remix, adapt, and build upon the work even for commercial purposes, as long as they credit the author(s) and license their new creations under the identical terms.
License details: https://creativecommons.org/licenses/by-sa/4.0/
