Kinerja, motivasi, dan networking credit marketing officer sebagai faktor penentu volume penjualan PT Astra Credit Companies Makassar
DOI:
https://doi.org/10.53088/jmdb.v4i3.1393Keywords:
Performance, Motivation, Networking, Sales Volume, Credit Marketing OfficerAbstract
This study analyzes the influence of performance, motivation, and networking of Credit Marketing Officers (CMOs) on the sales volume of car financing at PT Astra Credit Companies (ACC) Makassar Branch. A quantitative study with a survey design was conducted on 45 active CMOs in 2023. Data collection was carried out using structured questionnaires, and data analysis was performed through multiple regression to determine the relationships between independent and dependent variables. The study aims to identify factors influencing sales volume in the context of automotive financing. The results show that performance, motivation, and networking have a significant simultaneous effect on sales volume. Motivation proved to have the largest contribution, where an increase of one unit in motivation could raise sales volume by 15%. Partially, the variables of motivation, performance, and networking positively impact sales volume. The study emphasizes the importance of optimizing CMO performance and motivation, as well as strategic network management, to enhance the Companies' competitiveness in the automotive financing industry.
References
Abdullah, H., Tinggi, S., Ekonomi, I., Makassar, I., Tinggi, S., Ekonomi, I., Tinggi, S., Ekonomi, I., Makassar, I., Tinggi, S., Ekonomi, I., & Makassar, I. (2022). Kompensasi dan kompetensi dalam motivasi kerja terhadap kinerja karyawan perusahaan pembiayaan. Jurnal Edueco, 106–116.
Akbar, M., & Nadia, A. (2021). Pengaruh Strategi Bersaing Terhadap Tingkat Volume Penjualan Sparepart Pada PT. Morita Tjokro Gearindo Di Jakarta. Abiwara : Jurnal Vokasi Administrasi Bisnis, 2(2), 41–48. https://doi.org/10.31334/abiwara.v2i2.1380
Alamsyah, P. (2023). Pengaruh Motivasi Kerja terhadap Kinerja Karyawan Pada PT. Prima Konsumen Finance Kota Jambi. Bandung Conference Series: Accountancy, 3(1). https://doi.org/10.29313/bcsa.v3i1.6332
Angga, N. (2023). Manajemen Pemasaran. K-Media.
Ardiansyah, E., Ayuanti, R. N., & Mahaputra, A. P. (2024). Pengaruh Market Orientation Dan Networking Terhadap Volume Penjualan (Studi pada Tandjaja Farm Pare). Musytari: Neraca Manajemen, Akuntansi, Dan Ekonomi, 7(5), 141–150.
Ariefientoro, T., & Ernawati, N. (2014). Pengaruh Networking, Kelengkapan Informasi Pemasaran Terhadap Market Entry Strategy Quality Dalam Upaya Meningkatkan Marketing Performance Umkm Di Semarang. Fokus Ekonomi, 9(2), 43–56.
Harun, H., & Harahap, N. (2022). Pengaruh Networking Dan Trust Terhadap Peningkatan Penjualan Karet Remah Pada PT. Nusira Medan. Jurnal Manajemen Dan Bisnis, 1(1), 166–179. https://doi.org/10.36490/jmdb.v1i1.307
Khairunnisa, S. (2024). Pengaruh Kepuasan Kerja terhadap Kinerja Karyawan PT Soho Global Health. BUDGETING : Journal of Business, Management and Accounting, 5(2), 1517–1526. https://doi.org/10.31539/budgeting.v5i2.9031
Kusuma, M., & Said, T. (2017). Analisis Faktor-faktor yang Mempengaruhi Kinerja Karyawan PT. Bio Nusantara Teknologi Jl. Lintas Utara Km. 19 Bengkulu Tengah. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 5(2), 172–180. https://doi.org/10.37676/ekombis.v5i2.386
Maharani, D., Christy Situru, A., & Suhartini. (2024). Pengaruh Kinerja Credit Marketing Officer, Jumlah Tenaga Pemasaran Terhadap Volume Pembiayaan Mobil Pada PT. Astra Credit Company Cabang Makassar. Neraca Jurnal Ekonomi, Manajemen Dan Akuntansi, 10(2), 526–533.
Mahmudin, sabilalo A. (2020). Pegawai Biro Organisasi Sekretariat Daerah Provinsi Sulawesi Tenggara the Influence of the Work Environment and Work Ability on Work Motivation and Employee Performance in the Organization Bureau of the Regional Secretariat of. Journal Of Management & Business, 3(2), 151–169.
Pardos, W., & Jaya, A. (2020). Pengaruh komunikasi interpesonal antara credit marketing officer dan dealer terhadap peningkatan volume penjualan kendaraan roda dua di PT. Mega Centre Finance Medan. Message: Jurnal Komunikasi, 9(1), 72–81.
Perdana, P. D., Ekonomi, F., Bisnis, D. A. N., Manajemen, J., & Hasanuddin, U. (2011). Pengaruh Kinerja Credit Marketing Officer Terhadap Volume Pembiayaan Mobil Pada PT. Cimb Niaga Auto Finance Makassar.
Pongoh, M., Tewal, B., & Sendow, G. M. (2021). “Pengaruh Pendidikan, Profesionalisme Dan Disiplin Kerja Terhadap Kinerja Karyawan Tenaga Ahli Daya Pada Masa Pandemi Di Pt. Pln (Persero) Unit Layanan Pelanggan Kawangkoan.” Emba, 9 No.4(4), 285–293.
Pranesty, I., & Palupi Permata Rahmi. (2024). Pengaruh Beban Kerja, Kompensasi, dan Motivasi terhadap Kinerja Karyawan PT Fastrata Buana Divisi Penjualan Cabang Bandung. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(1), 758–767. https://doi.org/10.35870/jemsi.v10i1.2123
Putri, D. (2024). Strategi Inovasi Produk Dari Biji Kopi Dalam Upaya Meningkatkan Penjualan Berdasarkan Teori SWOT di Coffee Shop Tovi Kohi di Kota Bandung. Teknologi Digiital, 6681(7), 1419–1425.
Rachmawati, D. (2021). Analisis Pemberian Insentif Terhadap Kinerja Karyawan Di Departemen Penjualan Pg Kebon Agung Malang. Journal Koperasi Dan Manajemen, 02(02), 7–17.
Safitri, A. N. (2022). Pengaruh Lingkungan Kerja, Pemberdayaan, dan Kepemimpinan terhadap Kinerja Karyawan (Studi di PT.Phapros,Tbk Semarang). Jurnal Ekonomi Dan Bisnis, 11(2), 14–25.
Salam, R. (2024). Kredit Kendaraan di Sulsel Naik 9,85 Persen, Mobil Teratas Disusul Motor dan Truk. Tribun Timur Makassar.Com.
Saputra, F. (2024). Astra Credit Companies Catat Pembiayaan Mobil Tetap Tumbuh di Tengah Pasar yang Lesu. Kontan.Co.Id.
Setiawati, S. (2020). Analisis Pengaruh Kebijakan Deviden Terhadap Nilai Perusahaan Pada Perusahaan Farmasi di BEI. Jurnal Inovasi Penelitian, 1(8), 1581-1590.
Sumantri, E. (2016). Pengaruh Motivasi Kerja Dan Lingkungan Kerja Pada Usaha Penjualan Mobil Bekas Di Banyumas. Jurnal Pro Bisnis, 9(2), 1–15.
Untari, H. P. (2023). Leasing Catat Piutang Pembiayaan Rp 463,12 Triliun per Oktober 2023. Bisnis.Com.
Usman, S., Lasiatun, K. M. T., & Kesek, M. N. (2023). Faktor Yang Mempengaruhi Kinerja Pegawai (Studi Literatur Manajemen Sumber Daya). Jurnal Pendidikan …, 7, 10462–10468.
Wolor, C. W., Supriyati, Y., & Purwana, D. (2019). The effect of work stress, compensation and motivation on the performance of sales people. International Journal of Innovation, Creativity and Change, 9(5), 252–269.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Muhammad Abdillah, MuhammadAkob Kadir, Muhummad Ma'ruf Idris, Baharuddin Baharuddin

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
The author(s) retain copyright and grant the journal the right of first publication with the work simultaneously licensed under a CC BY-SA 4.0 license that allows others to remix, adapt, and build upon the work even for commercial purposes, as long as they credit the author(s) and license their new creations under the identical terms.
License details: https://creativecommons.org/licenses/by-sa/4.0/