Bridging the digital gap: Impact of digital marketing training on women-led MSMEs in Klaten

Authors

  • Faizah Khotimatul Husna Faculty of Social Sciences and Humanities, Universitas Muhammadiyah Klaten
  • Noviandry Nur Tamtama Faculty of Social Sciences and Humanities, Universitas Muhammadiyah Klaten
  • Rezyana Budi Syahputri Faculty of Health and Technology, Universitas Muhammadiyah Klaten
  • Humairoh Al Hakim Faculty of Social Sciences and Humanities, Universitas Muhammadiyah Klaten

DOI:

https://doi.org/10.53088/jerps.v5i2.2170

Keywords:

Digital Marketing, Digital Literacy, Women MSMEs, Training Effectiveness, Social Media

Abstract

Digital inequality continues to limit women entrepreneurs in rural and semi-urban areas from fully participating in the digital economy. Strengthening digital marketing literacy is essential to improve their business competitiveness and market access. This study aimed to evaluate the effectiveness of a digital marketing training in improving the digital marketing literacy of women-led micro, small, and medium enterprises (MSMEs) in Klaten, Central Java. A one-group pretest-posttest pre-experimental design was employed with 35 participants selected through purposive sampling. The training intervention was delivered in a one-day session and measured through two key indicators: understanding of digital marketing concepts and responsible use of social media. Each indicator consisted of Likert-scale questions administered before and after the training. The results showed a clear improvement in participants’ knowledge and skills across both indicators, with higher mean scores recorded after the training. These findings suggest that even short-format, context-driven digital training can enhance both conceptual and ethical digital marketing literacy among women entrepreneurs. The study provides insights into the feasibility of replicating such interventions in other community-based empowerment programs for female MSMEs.

Author Biography

Faizah Khotimatul Husna, Faculty of Social Sciences and Humanities, Universitas Muhammadiyah Klaten

 

 

References

Al Waroi, M. N. A. L., Subroto, A., & Supriyadi, I. (2025). Indonesia’s Demographics in the Digital Era: Opportunities and Challenges Towards a Golden Indonesia 2045. Asian Journal of Engineering, Social and Health, 4(1), 93–111. https://doi.org/10.46799/ajesh.v4i1.512

Alessandri, G., Zuffianò, A., & Perinelli, E. (2017). Evaluating intervention programs with a pretest-posttest design: A structural equation modeling approach. Frontiers in Psychology, 8(MAR), 1–12. https://doi.org/10.3389/fpsyg.2017.00223

Arissaputra, R., & Sentika, S. (2023). Empowering Female Entrepreneurs of ’Aisyiyah Bandung with Digital Marketing Literacy. International Journal of Community Service Implementation, 1(2). https://doi.org/10.55227/ijcsi.v1i2.168

Bhagat, R., Rajan, S., & Sambargi, S. (2021). Digital Marketing Strategies Adopted By Women Entrepreneurs and Its Impact on Business Performance (In the Context of Micro and Small Enterprises). International Journal of Management, IT and Engineering, 11(4), 56–77.

Cooksey, K. L., & Jonsson, P. (2022). Using Pre-/Post-Quizzes intentionally in curriculum development and evaluation. 189–204.

Dermawan, O. D., Cardona, A. S., Diana, E., & Wahidah, S. R. (2020). Digital Strategy for MSMEs: Marketing Optimization of Woven Bags. Communautaire: Journal of Community Service, 3(1). https://doi.org/10.61987/communautaire.v3i1.385

Helmi, S., Setyadi, B., Wedadjati, R. S., Asriadi, M., & Yahya, N. (2025). Empowering MSME Women: A Community‑Based Approach to Digital Literacy and Marketing Skills. JIITUJ, 9(1), 313–322. https://doi.org/10.22437/jiituj.v9i1.32670

K, S., Suryaningsih, S., & Irsang, I. (2025). Analisis Pengaruh Digital Marketing Terhadap Peningkatan Penjualan Hasil Industri Rumahan Desa Samataring Kec. Kelara Kab. Jeneponto. JUMABI: Jurnal Manajemen, Akuntansi Dan Bisnis, 3(1), 11–19. https://doi.org/10.56314/jumabi.v3i1.279

Karabaczek, M., & Horváth, C. (2025). Making Digital Upskilling Programs More Effective for Women Entrepreneurs. Caribou.

Lindiawati, L., Ilham, R., Supriyanto, H., Wulandari, D. A., & Renzina, Y. D. (2023). Pelatihan Digital Marketing Untuk Meningkatkan Digital Literacy UMKM Rusunawa Wonorejo, Surabaya. Jurnal KeDayMas, 3(2), 52–58. https://doi.org/10.14414/kedaymas.v3i2.3274

Mastercard Center for Inclusive Growth. (2024). Empowering Indonesia’s small businesses: Insights and strategies for overcoming digital and financial barriers.

Mohamad, Z., Alim, N. S. S. M., Rashid, N. K. A., Hassim, N. H. C., Anang, Z., Abdullah, S., & Nasir, A. (2025). the Impact of Digital Entrepreneurial Competencies, Digital Literacy and Government Support on Digital Entrepreneurship Using Regression Analysis. ECONOMICS - Innovative and Economics Research Journal, 13(1), 289–308. https://doi.org/10.2478/eoik-2025-0025

OECD. (2023). G7 Gender Equality Implementation Report 2023: Promoting Gender Equality Through G7 Policy. Elmau 2022.

Oktavianti, I., & Soetjipto, B. E. (2025). Digital Literacy Skills in Improving the Performance ofMSMEs in Indonesia : A Systematic Literature Review. Journal of Economics and Management Sciences, 0–4.

Rachmadana, S. L., Pahmi, P., Sabaria, S., Hamsiah, H., & Fretes, I. De. (2024). Digital Marketing Literacy to Sustain MSME Businesses in Southwest Papua. JBTI : Jurnal Bisnis : Teori Dan Implementasi, 15(1), 44–55. https://doi.org/10.18196/jbti.v15i1.20826

Szwajca, D., & Rydzewska, A. (2025). Effects and Determinants of Implementing Digital Customer Service Tools in Polish SMEs. Sustainability (Switzerland), 17(3). https://doi.org/10.3390/su17031022

Umboh, I. A., & Aryanto, V. D. W. (2023). Digital Marketing Development Model through Digital Literacy Mediation to Improve SME’s Performance. Media Ekonomi Dan Manajemen, 38(1), 94–108. https://doi.org/10.56444/mem.v38i1.3315

UNICEF. (2023). Bridging the gender digital divide: Challenges and an urgent call for action for equitable digital skills development. Development.

Valli, D. V. A. (2025). Women and Technology: Bridging the Digital Divide. Interantional Journal of Scientific Research in Engineering and Management, 09(01), 1–9. https://doi.org/10.55041/ijsrem40877

Wicaksono, M. F., Meha, N. L., Lestari, Y., Chairane, C., & Hayati, F. (2025). Cooperative Management Innovation as a Strategy to Encourage the Competitiveness of MSMES: Analyzing Challenges and Opportunities in the Digital Era. International Journal Of Education, Social Studies, And Management (IJESSM), 4(3), 1376–1386. https://doi.org/10.52121/ijessm.v4i3.585

Widiawati, A., Nursyamsi, I., Fauziah, & Wahda. (2022). Digitalist Literacy in Women’s Micro, Small, Medium Enterprises (UMKM) in the Midst of the Covid-19 Crisis: Conceptual Paper. Proceedings of the International Conference on Social, Economics, Business, and Education (ICSEBE 2021), 205(Icsebe 2021), 117–123. https://doi.org/10.2991/aebmr.k.220107.023

Yuliatiningtyas, S., Putrian, S. A., & Ramadiansyah, T. A. (2024). Empowerment of Digital Marketing and Women’s Role in Rural Economic Development. Golden Ratio of Marketing and Applied Psychology of Business, 4(2), 101–108. https://doi.org/10.52970/grmapb.v4i2.432

Zahwa, A., Sutjipto, M. R., & Salim, D. F. (2025). A strategic model for women entrepreneurs: Digital literacy, resources, and innovation in enhancing MSME performance. Edelweiss Applied Science and Technology, 9(4), 2571–2586. https://doi.org/10.55214/25768484.v9i4.6607

Zukari, R. P. A., & Aryanto, R. (2025). The Influence of Digital Marketing Strategy in the Development of MSMEs on Economic Growth 2018 – 2022 (Case Study of Digital Advertising MSMEs in Jakarta). Journal of World Science, 4(1), 125–134. https://doi.org/10.58344/jws.v4i1.1287

Downloads

Published

2025-08-19

How to Cite

Husna, F. K., Tamtama, N. N., Syahputri, R. B., & Al Hakim, H. (2025). Bridging the digital gap: Impact of digital marketing training on women-led MSMEs in Klaten. Journal of Economics Research and Policy Studies, 5(2), 533–544. https://doi.org/10.53088/jerps.v5i2.2170