Panie AN, Premananto GC. Customer satisfaction and loyalty in B2B relationships: a systematic review of relational and digital drivers. J. Manag. Digit. Bus. [Internet]. 2026 Aug. 29 [cited 2026 Sep. 2];6(2):1309-22. Available from: https://journal.nurscienceinstitute.id/index.php/jmdb/article/view/3042