Kuswandarini, Krisna Issri, and Arna Asna Annisa. “Analisis Pengaruh Kualitas Layanan, Corporate Image, Dan Customer Relationship Management Terhadap Loyalitas Nasabah Dengan Kepuasan Nasabah Sebagai Variabel Intervening”. Journal of Management and Digital Business 1, no. 1 (April 29, 2021): 37–51. Accessed June 21, 2025. https://journal.nurscienceinstitute.id/index.php/jmdb/article/view/46.