Ariqoh, D. A., Afifah, N., Erna Listiana, Barkah, B. and Fitriana, A. (2024) “The influence of symbolic incongruity and religious animosity on negative e-word of mouth with brand hate as a mediating variable on starbucks brand: Pro-Israel and LGBTQIA2+ Issues”, Journal of Management and Digital Business, 4(3), pp. 615–630. doi: 10.53088/jmdb.v4i3.1326.