KUSWANDARINI, K. I.; ANNISA, A. A. Analisis pengaruh kualitas layanan, corporate image, dan customer relationship management terhadap loyalitas nasabah dengan kepuasan nasabah sebagai variabel intervening. Journal of Management and Digital Business, [S. l.], v. 1, n. 1, p. 37–51, 2021. DOI: 10.53088/jmdb.v1i1.46. Disponível em: https://journal.nurscienceinstitute.id/index.php/jmdb/article/view/46. Acesso em: 22 jun. 2025.