PANIE, A. N.; PREMANANTO, G. C. Customer satisfaction and loyalty in B2B relationships: a systematic review of relational and digital drivers. Journal of Management and Digital Business, [S. l.], v. 6, n. 2, p. 1309–1322, 2026. DOI: 10.53088/jmdb.v6i2.3042. Disponível em: https://journal.nurscienceinstitute.id/index.php/jmdb/article/view/3042. Acesso em: 2 sep. 2026.